FAQ

Frequently Asked Questions

Traveling to the US
Fully vaccinated travellers must have a valid rapid antigen or PCR test taken within 1 calendar day of their flight in order to enter the United States.

Travelling internationally (non-US)
Please consult the following resource for detailed entry requirements for travel to other countries:
International Entry Requirements

We deliver results via email for all of our tests. Results are delivered within 15-20 minutes for the rapid antigen and rapid antibody tests, and are guaranteed within 24 hours with our standard service for the RT-PCR test.

Please check your spam/trash folder if you don’t see your results in your inbox within these timeframes.

Yes! All of our tests are Health Canada approved. Additionally, all results are certified by a licensed physician (Medical Doctor) for other purposes.

Please check your spam/trash folder if you don’t see your results in your inbox within these timeframes.

Please check your spam/trash folder if you don’t see your results in your inbox within these timeframes.

Yes upon request – we include a QR code with every travel certified result certificate at no additional cost.